Your Privacy at TM777 –
What We Collect and Why

1 Introduction

TM777 is committed to handling your personal information with transparency and care. The platform collects only what is necessary to provide a functional, secure and enjoyable casino experience for players in Pakistan. This policy explains what data is collected, why it is collected, how long it is kept and what rights you have over it.

This policy applies to all personal data collected through the TM777 website, mobile app, live chat, email communication and customer support channels. Reading it alongside the Terms and Conditions gives you a complete picture of how TM777 operates.

2 Information We Collect

TM777 collects personal information through several routes — at registration, during account use and through your device when you access the platform. Here is a breakdown of what is collected and when:

TM777 does not collect sensitive personal data such as biometric information, racial or ethnic origin, or religious beliefs. The only sensitive document collected is a government-issued ID (such as a CNIC), and this is only requested when processing your first withdrawal or if TM777's compliance procedures require identity confirmation.

3 How We Use Your Data

Every piece of data collected by TM777 has a specific purpose. We do not collect information speculatively or for purposes that are unrelated to operating the platform. The primary uses are:

• Creating and managing your TM777 player account.
• Processing deposits and withdrawals in PKR through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet.
• Verifying your identity to comply with our Know Your Customer (KYC) obligations before processing withdrawals.
• Detecting and preventing fraudulent activity, account abuse, money laundering and other prohibited behaviour described in our Terms and Conditions.
• Sending account-related communications such as deposit confirmations, withdrawal updates, password reset links and security alerts.
• Sending promotional communications — including bonus offers, PSL season promotions and VIP updates — where you have not opted out.
• Improving the TM777 platform through anonymised, aggregated usage data and performance analytics.
• Supporting responsible gaming by monitoring session patterns and enabling self-management tools such as deposit limits and session reminders.

4 Legal Basis for Processing

TM777 processes your personal data under the following lawful grounds:

• Contract performance: Processing your registration data, managing your account and handling your PKR transactions are necessary to fulfil the service agreement between you and TM777.
• Legitimate interests: Fraud prevention, platform security and abuse detection are carried out on the basis of TM777's legitimate interests in protecting the platform and its players.
• Consent: Marketing communications are sent on the basis of your consent, which you provide at registration and can withdraw at any time.
• Legal obligation: Identity verification and transaction records are retained to satisfy anti-money-laundering and compliance obligations where applicable.

5 Data Sharing

TM777 does not sell, rent or trade your personal data to any third party. Data may be shared only in the following limited and necessary circumstances:

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa or your bank — solely to process the transaction you have initiated. TM777 does not store full card numbers or full mobile wallet credentials on its servers.
• Game providers: Third-party game studios supply the casino games, slots and live dealer tables on TM777. Gameplay session data may be passed to these studios in anonymised form for technical and performance purposes.
• Security and fraud services: TM777 may use specialist security service providers to assist with fraud detection, bot prevention and risk scoring. These providers process data only as instructed by TM777 and are not permitted to use it for their own purposes.
• Legal requirements: TM777 may disclose personal data if required to do so by a valid legal process, court order or regulatory authority. TM777 will only disclose what is strictly required by the relevant obligation.

6 Payment Data & PKR Transactions

All financial transactions on TM777 are denominated in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or a supported card or mobile wallet, the following data handling practices apply:

• Your payment method details — such as a JazzCash mobile number or bank account number — are passed directly to the relevant payment processor using encrypted channels. TM777 does not store full payment credentials on its own servers.
• Transaction records — including deposit amounts, dates and payment method types — are retained in your TM777 account history and in TM777's internal records for compliance and dispute resolution purposes.
• Withdrawal requests are matched against your registered payment method to prevent funds from being sent to unverified third-party accounts.
• If a transaction is flagged as potentially fraudulent, TM777 may place a temporary hold on the related funds while the matter is investigated. You will be notified via your registered contact details if this occurs.

TM777 does not apply any hidden currency conversion fees. PKR is the only currency used across the platform, and all balances, bonuses and withdrawal amounts are displayed in PKR.

7 Cookies & Tracking

TM777 uses cookies and similar local storage technologies to keep the platform functional and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, and security cookies that help prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are most visited, how long sessions last, and where errors occur. This data is used solely to improve the TM777 experience and is never linked to individual player identities.
• Preference cookies: Store your chosen settings such as language preference, notification preferences and display options so that these are remembered between sessions.

TM777 does not use third-party advertising cookies or allow external ad networks to place tracking pixels on the platform. You can manage cookie settings through your browser, though disabling essential cookies will affect your ability to use the platform normally.

8 Data Retention

TM777 retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods are as follows:

• Account data (name, contact details, login history): Retained for the duration of account activity and for up to 5 years after account closure, to satisfy legal and compliance obligations.
• Transaction records (deposits, withdrawals, bonus activity in PKR): Retained for up to 7 years to meet financial record-keeping requirements.
• Identity documents (CNIC copies submitted for KYC): Retained for as long as required by applicable compliance obligations and then securely deleted.
• Support communications (live chat transcripts, email threads): Retained for up to 2 years and then archived or deleted.
• Analytics data: Retained in anonymised, aggregated form indefinitely for platform improvement purposes. This data cannot be linked back to individual players.

When data is no longer needed and the applicable retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to you personally.

9 Your Rights

As a TM777 player, you have the following rights over your personal data. To exercise any of these rights, contact TM777 support via live chat or at the email address shown in the footer.

• Right of access: You can request a copy of the personal data TM777 holds about you at any time. TM777 will provide this within a reasonable timeframe.
• Right to correction: If any data TM777 holds is inaccurate or out of date — for example, a phone number or email address — you can request that it be corrected.
• Right to deletion: You can request the deletion of your personal data, subject to legal retention obligations. Certain data — such as transaction records — must be retained for compliance reasons and cannot be deleted on request.
• Right to restrict processing: In certain circumstances, you can ask TM777 to stop actively processing your data while retaining it — for example, while a dispute is being resolved.
• Right to withdraw consent: Where data is processed on the basis of your consent — such as marketing communications — you can withdraw that consent at any time without affecting any prior processing.

10 Children's Privacy

TM777 is strictly an adult platform. No person under the age of 18 is permitted to register or use any part of the TM777 platform. TM777 does not knowingly collect personal data from anyone under 18.

If TM777 becomes aware that a player account belongs to a minor, the account will be closed immediately, any deposits will be reversed where possible, all associated winnings and bonuses will be forfeited, and any personal data collected will be deleted as soon as legally permissible.

Parents and guardians who are concerned that a minor may have created a TM777 account should contact support immediately via live chat. TM777 will investigate and act without delay.

11 Security Measures

TM777 takes the security of player data seriously and implements multiple layers of protection across its platform infrastructure:

• SSL/TLS encryption: All data transmitted between your device and TM777 is encrypted in transit using industry-standard SSL/TLS protocols. This applies to login, deposits, withdrawals and all account management actions.
• Password hashing: Account passwords are stored as hashed values — TM777 never stores your password in plain text and cannot retrieve it. This is why password reset uses a new-password flow rather than a retrieval process.
• Two-factor authentication (2FA): TM777 supports 2FA for all registered accounts. Enabling 2FA provides a significant additional layer of protection against unauthorised access.
• Fraud monitoring: Automated systems run continuously in the background to detect unusual login behaviour, suspicious transaction patterns and potential account takeover attempts.
• Access controls: TM777 staff access to player data is role-limited. Only staff members who require access to perform their duties can view specific data, and all access is logged.

Despite these measures, no online platform can guarantee absolute security. If you suspect your TM777 account has been compromised, contact support immediately via live chat to have your account temporarily locked while the situation is investigated.

12 Changes to This Policy

TM777 may update this Privacy Policy from time to time to reflect changes in platform operations, legal obligations or industry best practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

If the changes are material — meaning they significantly affect how your data is used or your rights in relation to it — TM777 will notify active players through an in-platform notification or via your registered contact details. Your continued use of TM777 after a policy update constitutes acceptance of the revised terms.

We recommend checking this page periodically, particularly if you are about to make a deposit or share additional personal information with TM777.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the data TM777 holds about you, please get in touch through one of the following channels:

• Live chat: Available 24 hours a day, 7 days a week directly on the TM777 platform. This is the fastest way to reach the support team for urgent data queries.
• Email: Send your query to the support email address shown in the footer of this page. Include your registered username and a clear description of your request so the team can assist you quickly.